The new way to play chess
Member's Support Contact & Tech Notes
This support area is exclusively available to users who have purchased the FULL VISUAL-CHESS license.
As a FULL-license member, you receive direct assistance for installation, configuration, performance optimization, and any technical questions related to the software.
To provide support, your email address will be verified as a registered customer associated with a valid FULL license.
Also, you will find technical information, usage tips, and important recommendations related to our software. This area is regularly updated with verified notes, performance observations, and best-practice suggestions.
If you are currently using the FREE version, we kindly ask you to contact us by email at support@visual-chess.com.
Not a VISUAL-CHESS Member Yet?
If you are still exploring and need more information, or if you tried the FREE version and want to share your impressions, feedback, or improvement ideas, please contact us at support@visual-chess.com
Tech Notes
Below, you will find a list of the most up-to-date technical tips available for review.
VISUAL-CHESS @ 2026
Our system works with a standard webcam to capture piece movements in real time and sync them with your preferred chess software. No special hardware is required. Enjoy accurate, hands-free notation and a fully digital playing experience.
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The new way to play chess